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Legal Framework

Refund Policy

Effective 2026-01-01 · SellexIo

SellexIo offers a 30-day money-back guarantee on all subscription purchases. If you are not satisfied with the platform, you may request a full refund of your most recent subscription payment within 30 days of the charge date.

How to request a refund

Stripe processes all payments and refunds on our behalf as merchant of record. To request a refund:

  • Open the billing portal from your in-app billing page to review invoices and payment methods, or
  • Email sales@gdcs.me from the account email address with your order reference and we will initiate the refund on your behalf.

Processing time

Approved refunds are issued to the original payment method and typically settle within 5–10 business days depending on your bank or card issuer.

Renewals and cancellations

You may cancel your subscription at any time from the in-app billing page or through the hosted billing portal. Cancellation stops future renewals; access continues until the end of the current paid period.

This policy applies to SellexIo subscription products. Success-fee invoices issued on recovered claims are governed by the underlying engagement terms and are not covered by this money-back guarantee.